Job Title: Applications Engineer/Chemical Technician
Location: Midlands, Onsite 5 days
Contract Length: 12 Months
Pay Rate: £12.00 - £14.00 Per Hour PAYE
My global water treatment client is looking for an individual to join their talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through implementing solutions to solve customer problems.
This role would ideally suit a candidate with previous technical experience working with an experienced team who will support and help develop your skills and knowledge to be successful.
Essential Duties Include:
· Ensures compliance with all Water Health, Safety and Environmental Policies.
· Build strong relationships with the customer contacts.
· Ability to work both autonomously managing yourself and your team in a large corporate account ensuring the high value focused service is completed.
· Ensure the specific service plans are executed correctly as per the requirements.
· Communication of the service reports directly to the customer and / or Account Manager ensuring actions noted along with consequences.
· Monitor and order chemical stocks as required to ensure no stock outages.
· Liase with customers, Account Managers and Corporate Account Managers to deliver a high-quality customer focused service key to customer retention.
· Ability to work on dosage and control equipment and effect minor repairs to ensure operational ability is maintained.
· Ensuring compliance to all contractual KPl's are achieved.
Minimum Qualifications
· Technical service or supervision and management experience.
· Must have a valid Driver's License & FLT Driver License
· Experience working with Microsoft Office.
· Excellent interpersonal skills, ability to communicate clearly and concisely on technical matters and a solid commitment to first class customer service and support.
· Strong planning skills and self-discipline are key requirements for this position.
Preferred Qualifications
· Water treatment and specialty chemical industry experience in Automotive business.
· Working knowledge of wastewater treatment systems essential.
· Ability to sell value-added products to customers.
· Carry aptitude and confidence to deal with large national and multi-national customers.
· Strong mechanical aptitude
· Experience working with MS Excel Spreadsheets.